Terms of Service

Effective Date: January 1, 2026

1. Introduction

Welcome to Joymates, LLC ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website [joymates.co] ("Website") and our services. By engaging our services or by using our Website, you agree to be bound by these Terms. If you do not agree, please refrain from using our services or from using our website.

This Agreement sets forth the terms and conditions that apply to your access and use of the Website, and the services offered by the Company, including any services or websites of subsidiaries and affiliates. These Terms constitute a binding agreement between Company and you, governing your use of the Website. You represent that you have the capacity to be bound by this Agreement or, if you are acting on behalf of a company or entity, that you have the authority to bind such entity.

2. Accepting the Terms

By using and/or visiting the Website, you agree to be bound by this Agreement, whether you are a "Visitor" (for example, simply browsing the Website) or a "Member" (registered with the Website and/or engaging the services of the Company). If you do not meet the legal age requirement to form a binding contract, you may not use the Website.

Company may update these Terms from time to time at Company’s sole discretion. Your continued use of our Website constitutes your acceptance of the most recent version of these Terms. You are responsible for regularly reviewing these Terms to stay informed of updates. If you do not agree with the modifications, you should discontinue use of the Website and any services. Changes will take effect immediately upon posting unless stated otherwise.

3. General Terms of Use

We provide the Website to you at no charge, and it is provided on an "as-is" and "as-available" basis. With regard to the Website, we do not make any warranties of any kind, express or implied. Your use of the Website is at your own risk. We do not guarantee uninterrupted access, reliability, or error-free functionality and assume no responsibility for any losses or damages resulting from your use.

You acknowledge and agree that Company is not responsible for any loss, damage, personal injury, or death resulting from the use of the Website, any content posted on or through the Website, or conduct of any users of the Website, whether online or offline.

Third Party Content and Linked Websites

The Website may contain links to third-party websites that are not owned, operated, or controlled by Company and are provided for convenience or reference only. We have no control over, assume no responsibility for, and do not endorse the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that we are not responsible or liable for any loss, damage, or inconvenience caused by your use of third-party websites. You access third-party websites at your own risk and should review their respective terms and policies.

Security and Data Protection

Company takes reasonable steps to protect the security and integrity of personal information provided by users. However, we do not guarantee that information will be secure from intrusion by unauthorized parties such as hackers. We assume no liability for any breach, loss, or corruption of data, including unauthorized access to user accounts, data loss due to system failures or cyberattacks, and errors, omissions, or delays in transmission of data.

Content Management

We reserve the right to edit, modify, remove, or restrict access to any content on the Website at any time, without prior notice, for any reason, including but not limited to violations of these Terms, legal or regulatory requirements, protection of intellectual property rights, and prevention of fraud or malicious activity.

4. Website Access

We grant you a limited, revocable, and non-exclusive license to access and use our Website for personal, non-commercial purposes. This license does not grant you any ownership rights to the Website or its content. Your use of the Website must comply with all applicable laws and these Terms. You acknowledge that any opinions or content expressed on the Website are not necessarily opinions or content of Company or endorsed by Company.

Prohibited Activities

You may not engage in unauthorized commercial use of the Website or any of its services, use the Website to distribute malware, spyware, or other harmful software, attempt to gain unauthorized access to any part of the Website, its systems, other users' accounts, interfere with the normal operation of the Website, including engaging in activities that impose an unreasonable load on our infrastructure, scrape, data mine, or use automated tools to collect Website data without our express written consent, or violations of these policies may result in account suspension, legal action, and permanent restriction from accessing the Website.

5. User Conduct

You agree to use the Website in accordance with all applicable laws and regulations. You further agree that you will not post, upload, or share any unlawful, abusive, defamatory, or obscene content, impersonate another individual or falsely claim an affiliation with any entity, engage in spamming, phishing, or fraudulent schemes through the Website, or use the Website for any illegal activities, including infringement of intellectual property rights.

We reserve the right to monitor, remove, or restrict any content or activity that violates these terms or any applicable law.

6. Intellectual Property Rights

All intellectual property on the Website, including trademarks, logos, images, text, and software, is owned or licensed by Company. Unauthorized use of any content is strictly prohibited. You may not copy, modify, distribute, or create derivative works from Website content, reverse engineer, decompile, or tamper with Website software, reproduce Website content for commercial purposes without explicit authorization. Further, you may not use our trademarks, trade names, or branding without express written consent. This includes all federally registered trademarks and service marks, state registered trademarks and service marks, and common law trademarks and service marks.  This includes, but is not limited to Joymates and Be Human Kind.

Violations may result in legal action against any infringement and termination of access to the Website.

7. Termination of Membership

We reserve the right to suspend or terminate your account and access to the Website at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to violations of these Terms or other policies, engaging in fraudulent or illegal activities, providing false or misleading information, or actions that disrupt the Website’s operations or pose security risks.

In cases of serious violations, including but not limited to fraudulent activities, threats, harassment, or illegal use of the Website, we may report your actions to the appropriate law enforcement authorities. Upon termination, all rights granted to you under these Terms will immediately cease, and you must discontinue use of the Website.

8. Limitation of Liability

To the fullest extent permitted by law, Company and its affiliates, officers, employees, agents, and partners shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or related to your use or inability to use the Website, unauthorized access to or alteration of your data, statements or conduct of any third party on the Website, any other matter relating to the Website.

You acknowledge that your sole remedy for dissatisfaction with the Website is to stop using it. Some jurisdictions do not allow the exclusion or limitation of liability, so some of these limitations may not apply to you. In such jurisdictions, the Company’s liability is limited to the total amount of fees or monies paid to Company by you in the twelve (12) months prior to the activity giving rise to the alleged liability.

9. Indemnification

Neither Company nor any contributors to Website shall be liable to you or others for any action take by or decision made by you based on or in reliance of information from the Website or linked third-party websites or for any consequential, special, or similar damages, even if Company or others have been advised of the possibility of such damages. You agree to indemnify, defend, and hold harmless Company, its affiliates, officers, employees, and agents from any claims, liabilities, damages, losses, costs, and expenses (including legal fees) arising from or related to your access or use of, or, as the case may be, any inability to use, the Website or any information contained on the Website, or on any linked website, as referenced herein above. This includes any information that may be presented in digital form, whether audio, video, written, or downloaded form from the Website or from a third-party website which you may consider to be offensive, defamatory, obscene, or which may be infringing upon your intellectual property rights, or the intellectual property rights of others. This obligation survives the termination of your account and your use of the Website.

10. Miscellaneous

Entire Agreement: These Terms constitute the entire agreement between you and Company regarding use of the Website.

No Waiver: Failure to enforce any provision of these Terms does not constitute a waiver of that provision.

Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full effect.

Governing Law: These Terms shall be governed by and construed in accordance with the laws Utah. By accessing the Website, you agree that any action, be it in law or in equity, related to or arising out of your use of the Website or the Company’s services, shall be filed only under the statues and laws of the State of Utah, without regard to conflicts of law principles thereof. You hereby submit to and agree to the exclusive personal jurisdiction and venue of the state courts of Utah in Salt Lake County, Utah and the United States District Court in Utah.  You hereby waive any right to trial by jury. The Website may be accessed from all United States states and territories and other countries throughout the world, however, Company makes no representation regarding the legality of accessing the website in any particular location.  Any access to the Website in locations where the content of the Website is not permitted or otherwise illegal is not allowed, and those accessing the website in any such locations is the sole responsibility of those accessing the Website in those locations, including by not limited to compliance with local regulations. 

For any questions or concerns, contact us at hello@joymates.co.